comment re: emails - I frequently use emails to communicate with patrons about requests they have made. Occasionally a reference question is emailed - generally it concerns finding information for a genealogy search. We don't archive things in our library so I have to direct the patron to the Becker County Historical society for the info they want.
I have not used text messaging.
Haven't schedule myself for a webinar as of yet though I did watch one with another library professional not too long ago.
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